Warranty and Refund Policy
At Skid Tracks Depot, we stand behind the quality of our products and aim to provide a hassle-free return process. It is the buyer's responsibility to verify the track size and pattern before placing an order.
Manufacturer’s Warranty
- Rubber Tracks – Covered by a 1-year, 1,000-hour manufacturer’s warranty.
- Undercarriage Parts – Covered by a 1-year, 1,200-hour manufacturer’s warranty.
Non-Defective Returns
If you need to return an item that is not defective, the following conditions apply:
- The item must be unused and uninstalled.
- Customer is responsible for the freight charges to return the track.
- All returns may be subject to a 15% restocking fee.
- Returns must be initiated within 60 days of delivery.
How to Initiate a Return
If you need to start a return, please contact us first. We will promptly provide instructions on how to return the item(s) and ensure a smooth process. You can also email us at skidtracks@skidtracksdepot.com.